The Challenge
A major North American utility lacked any reliable way to remotely monitor its Manhole Management System (MMS) across a large metropolitan area. This visibility gap became especially critical during winter months, when manhole-related incidents spiked—resulting in safety risks, service disruptions, increased financial liability, and reputational damage.
The Solution
Bandgi Technologies delivered an intelligent, real-time manhole monitoring platform built for utility-scale reliability.
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Executed a focused 10-device Proof of Concept to validate secure, end-to-end communication between field sensors and the Bandgi IIoT platform
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Partnered with leading network and security vendors to implement a robust, encrypted OT communication framework
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Deployed an interactive, SCADA-grade dashboard featuring map-based sensor visualization, real-time alarms, historical analytics, and customizable operational reports
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Rapidly scaled the solution from 10 devices to 1,100 deployments within three months
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Secured a major follow-on order for 8,000 advanced devices with IR and visible-spectrum imaging, power harvesting, and real-time MMS monitoring
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Successfully transformed a small POC into a large-scale, intelligent utility infrastructure monitoring system
Impact & Business Value
Impact & Business Value
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Significant reduction in manhole-related safety incidents
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Faster response times driven by real-time SCADA-style alarms
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Improved asset reliability and increased system uptime
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Shift from reactive maintenance to condition-based operations
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Lower operational costs and reduced liability exposure
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Stronger regulatory compliance and enhanced public safety outcomes.
Key Technical Takeaways
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RTU-driven architectures deliver the reliability required for utility-scale monitoring
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Secure OT communication frameworks are essential for system integrity
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SCADA-grade visualization and alarm management are critical for operator trust and adoption
Why Bandgi Technologies
Bandgi Technologies was selected for its deep expertise in systems integration, utility and industrial IoT, and its proven ability to deliver resilient sensor integration with true end-to-end data intelligence.
Bandgi combines the scale needed for large utility deployments with a high-touch, customer-focused delivery model—consistently delivering quality, precision, and dependable outcomes, regardless of complexity.
